Privacy Policy

    Effective Date: January 18, 2025
    Last Updated: January 18, 2025

    Who We Are

    BlackBear is operated by:

    What We Collect

    Email Contact

    When you email us at hello@blackbear.so, we collect:

    • Your email address
    • Your name (if provided in email)
    • Message content

    Website Analytics

    We do not currently use analytics cookies or tracking on this website.

    How We Use Your Data

    We use your contact information solely to:

    • Respond to your inquiries
    • Communicate about potential projects or collaborations

    We do not sell, rent, or share your data with third parties for marketing purposes.

    Data Storage

    Email messages are stored securely and accessed only by authorized personnel for the purpose of responding to your inquiry.

    Data Retention

    • Contact inquiries: Deleted after 1 year of inactivity
    • Project communications: Retained for duration of project engagement

    Your Rights (GDPR)

    Under GDPR, you have the right to:

    • Access: Request a copy of your personal data
    • Rectification: Correct inaccurate information
    • Erasure: Request deletion of your data
    • Portability: Receive your data in a structured format
    • Object: Object to processing of your data

    Exercise Your Rights:
    Email: legal@blackbear.so
    Response time: Within 30 days

    Third-Party Services

    We may use third-party services to process email messages (e.g., email delivery services). All processors are GDPR-compliant.

    International Data Transfers

    If we use services that process data outside the EU, appropriate safeguards (Standard Contractual Clauses) are in place to protect your data.

    Security

    We protect your data through:

    • Encrypted transmission (HTTPS/TLS)
    • Secure storage with access controls
    • Regular security updates

    Children's Privacy

    BlackBear is not intended for users under 16. We do not knowingly collect data from children.

    Our Products

    BlackBear builds and operates products including SkillsFrame. Each product has its own Privacy Policy and Terms of Service.

    Changes to This Policy

    We may update this policy to reflect service changes or legal requirements. Material changes will be posted on this page with an updated date.

    Contact & Complaints

    Questions or data requests

    legal@blackbear.so

    Data protection complaints

    You have the right to lodge a complaint with your supervisory authority:


    Last updated: January 18, 2025